Natalie Worth

User experience and service design

Currently shaping healthcare experiences with the Fraser Health Authority. Previously at Global Relay and Mozilla.

You’ll find selected publicly open case studies below — please reach out to view additional or non-public work.

Based in Vancouver, Canada

GMT-7

@nataliejworth

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@nataliejworth

535 followers

@nataliejaneworth

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@nataliejaneworth

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Selected Work

Fraser Health Authority

A Robotic Lab Sample Delivery System

Facilitating more efficient lab sample transport between hospital departments

Service design, UX, user research, facilitation, healthcare, HCI

Fraser Health Authority

A Robotic Lab Sample Delivery System

Facilitating more efficient lab sample transport between hospital departments

Service design, UX, user research, facilitation, healthcare, HCI

Fraser Health Authority

A Robotic Lab Sample Delivery System

Facilitating more efficient lab sample transport between hospital departments

Service design, UX, user research, facilitation, healthcare, HCI

Fraser Health Authority

Digitizing Nursing Unit Patient Status Boards

Improving staff communication, patient safety, and operational efficiency by modernizing a core hospital workflow

Service design, UX/UI, user research, facilitation, conceptual, healthcare

Fraser Health Authority

Digitizing Nursing Unit Patient Status Boards

Facilitating more efficient lab sample transport between hospital departments

Service design, UX/UI, user research, facilitation, conceptual, healthcare

Fraser Health Authority

Digitizing Nursing Unit Patient Status Boards

Improving staff communication, patient safety, and operational efficiency by modernizing a core hospital workflow

Service design, UX/UI, user research, facilitation, conceptual, healthcare

Fraser Health Authority

Hospital at Home

Researching and developing a service blueprint for a hospital at home service

Service design, UX, user research, conceptual, healthcare, HCI

Fraser Health Authority

Hospital at Home

Researching and developing a service blueprint for a hospital at home service

Service design, UX, user research, conceptual, healthcare, HCI

Fraser Health Authority

Hospital at Home

Researching and developing a service blueprint for a hospital at home service

Service design, UX, user research, conceptual, healthcare, HCI

Global Relay

Federated Messaging

Integrating a new WhatsApp feature within the Global Relay desktop app for compliant messaging

UX/UI, Web, Desktop, Fintech, B2B

Global Relay

Federated Messaging

Integrating a new WhatsApp feature within the Global Relay desktop app for compliant messaging

UX/UI, Web, Desktop, Fintech, B2B

Global Relay

Federated Messaging

Integrating a new WhatsApp feature within the Global Relay desktop app for compliant messaging

UX/UI, Web, Desktop, Fintech, B2B

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